Pharmacy Technician job description
A Pharmacy Technician is an essential healthcare professional who collaborates with pharmacists to dispense prescription medications to customers or health practitioners. Primarily found in retail pharmacies, some also operate in hospital pharmacy settings, ensuring healthcare needs are met efficiently.
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Pharmacy Technician responsibilities include:
- Receiving prescriptions and checking their validity
- Processing prescriptions electronically and ensuring all information is complete and accurate
- Selecting the appropriate medicine and measuring dosages to fill prescriptions
Job brief
We are looking for a dependable Pharmacy Technician that will process and fill prescriptions. You will also undertake other tasks under the direction of a pharmacist to provide excellent customer service and ensure the pharmacy runs smoothly.
As a pharmacy technician you must be detail-oriented and reliable since the job has high responsibility. You must possess excellent communication skills as well as aptitude in using computers.
Responsibilities
- Sterilize surfaces and equipment and prepare the pharmacy for opening
- Greet customers and answer questions
- Receive prescriptions and check their validity
- Process prescriptions electronically and ensure all information is complete and accurate
- Resolve issues when they arise (e.g. rejected insurance claims)
- Select the appropriate medicine and measure dosages to fill prescriptions
- Sort, stock, label medication and monitor inventory
- Undertake administrative tasks (e.g.record-keeping) as assigned
- Comply with all security measures and quality standards
Requirements and skills
- Proven experience as pharmacy technician
- Experience with an online prescription system is a plus
- Knowledge of medication and dosage measurement
- Knowledge of pharmacy law and medical terminology
- Excellent communication and customer service skills
- Outstanding organizational skills
- Reliable with a keen eye for detail
- Successful completion of a pharmacy technician program
- Certified Pharmacy technician is an asset
Frequently asked questions
What does a Pharmacy Technician Assistant do?
Pharmacy Technicians work with pharmacists to ensure safe, effective medication dispensing. They manage medication stock, adhere to accuracy regulations, and handle insurance paperwork, streamlining the process for patients to receive their prescriptions promptly and without complications.
What are the duties and responsibilities of a Pharmacy Technician Assistant?
Pharmacy Technicians typically fill prescriptions, label medication bottles, process patient payments, and manage inventory. Crucially, they provide customer service such as liaising with doctors for refill authorizations, resolving customer queries, and navigating issues with patients' insurance coverage.
What makes a good Pharmacy Technician?
A good Pharmacy Technician needs good customer service skills, strong math knowledge, and organizational abilities. They should listen well, understand customer needs, and stay calm when dealing with upset or angry customers, ensuring smooth operations.
Who does a Pharmacy Technician Assistant work with?
Pharmacy Technicians work directly with customers, Nurses, and Doctors. They operate under the direct supervision of licensed Pharmacists.
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